Terms for purchases made through our store.
These Terms and Conditions govern purchases made through the Zorvqalo online store and should be read together with the policies displayed on the site.
Products & Pricing
We make reasonable efforts to present product descriptions, images, availability, and prices accurately. Product information and availability may be updated from time to time.
Materials, Glaze & Appearance
Colors, glaze effects, surface tones, textures, relief details, dimensions, and other characteristics may vary slightly because of screen settings, lighting, material characteristics, manufacturing tolerances, or material characteristics.
Handmade Variation
Products described as handmade, kiln-effect, embossed, textured, or irregular may show small differences between individual pieces. These variations can be part of the intended design.
Orders
Submitting an order does not require us to accept an order that cannot be processed, paid for, fulfilled, or lawfully completed.
Payments
Payment is handled through the methods available at checkout. Customers are responsible for providing accurate billing and payment information.
Shipping, Returns & Refunds
Shipping, return, cancellation, and refund matters are also governed by the applicable policies displayed on the Zorvqalo store.
Business Information
Contact customer support using the email or phone number shown in the business-information card.